Member
The starting level for every new account. Players at this tier enjoy occasional gifts and rewards as they explore the platform and play their favourite games.
Our loyalty program consists of three distinct levels designed to reward our community. Every new account begins at the first tier and progresses upward through continued play. As players advance, they unlock various benefits, ranging from occasional gifts to priority support and exclusive event invitations.
The loyalty program is an automatic system that recognizes and rewards consistent activity. Every registered account is a part of the program from the moment of registration, starting at the entry level. Progression through the tiers is based on play over time; the more a player engages with the platform, the higher the potential to move up to the next level.
The starting level for every new account. Players at this tier enjoy occasional gifts and rewards as they explore the platform and play their favourite games.
For players who keep playing. This level provides a more tailored experience with personalised offers and priority support handling to ensure a smoother gaming journey.
Reserved for our most active players. This tier grants access to higher account limits and exclusive invitations to member events or tournaments.
Progression is determined by activity; play over time counts toward reaching the next tier. Because levels are intended to reflect a player's recent engagement with the platform, status is based on ongoing activity. There are no manual applications for these levels, as the system tracks play automatically.
Occasional rewards and personalised offers are tailored to the player's activity, providing unique opportunities based on their level.
Priority support handling ensures that inquiries from higher-tier players are managed with a focus on efficiency.
Higher account limits allow active players more flexibility in managing their account activity.
Invitations to exclusive tournaments and member-only events provide a unique way for top players to engage.
All official VIP-related offers and rewards are published on the promotions page. If you receive an unexpected message claiming to be from a VIP contact, you can confirm its authenticity through the support center. To keep your account safe, never share your login credentials with anyone.
For players at the Prestige level, the primary payment benefit is the availability of higher account limits. For all other payment-related queries, including standard deposit and withdrawal procedures, please refer to the payments page.
Personalised offers provided through the loyalty program carry their own specific conditions, such as wagering requirements, qualifying games, and expiry dates. These function similarly to other platform bonuses. Detailed rules can be found on the promotions page and within the terms and conditions.
Play within your limits at every level: Your VIP status or the rewards you receive should never be a reason to spend beyond your personal budget. We encourage all players to enjoy the platform responsibly. Visit our responsible gaming page for more information.
No, VIP status does not exempt a player from identity verification. All accounts, regardless of their loyalty level, must follow the standard verification processes to ensure account security and compliance with platform policies.
Tailored offers are delivered only through the official channels described in the platform terms. Players should check the promotions section of the site to see available offers applicable to their account.
If you wish to change how you receive communications regarding the loyalty program, please contact our team through the support center to request these changes to your account.
The fundamental withdrawal process remains the same for all players. While certain high-tier levels may have higher account limits, the actual steps and requirements for processing a withdrawal are consistent across the platform.
Official communications will always align with the information found on the site. If you are unsure about a message, do not provide any personal data and verify the claim by visiting the official support center.
Yes, deposit limits and general payment rules apply to all users. While the Prestige level provides higher account limits, this does not override the general payment policies outlined on the payments page.
Join the community and begin your journey through the loyalty tiers by playing your favourite games.